Info & FAQs

What will we have to do?

Not very much! We have a very relaxed, casual and un-posed approach to photography, and believe that the best portraits are captured when people are being themselves, and unaware of the camera. We prefer to talk with those photographed in order to capture the natural expressions that result from everyday conversation, rather than simply asking people to pose

What's the age limit?

There's no age limit. We've worked with babies from a couple of days old through to a year and many of our clients come back for photographs capturing the details of their baby's changing personality.

Who takes the photographs?

Glenn or Caroline and assistants are available to take the photographs. They are friendly and approachable and will make you feel at ease. With a young family themselves, they are fully aware of how you might be feeling and work with you and around your needs

How long does the session take?

Your session will be individually tailored to meet your needs, but typically lasting up to an hour. We have lots of different ideas for stylish, natural images, and if there's anything in particular that you'd like, please let us know. We don't rush as we want to give you the time and attention you deserve

What's the best time to have our photographs taken?

The best time is when you and your children are relaxed. However, we know how unpredictable children can be! It's also a good idea not to schedule too many different appointments on the day of the photographs, so you can arrive and leave relaxed. This allows you to concentrate on the photography session too.

What clothes should we wear?

We recommend something you are comfortable in. Plain colours are best. Try and avoid anything with large stripes, logos or clashing colours. If in doubt, bring it anyway and we can decided during the shoot. If you are bringing a young baby (under 6 months), you might like to think about wearing white, cream or very neutral colours, as these allow the focus of the photographs to be simple. Feel free to bring changes of clothing if you wish

What about make-up and jewellery?

Make up and jewellery are fine, although lots of jewellery can be distracting. If in doubt, bring it with you. You can always take it off

What else should we bring?

Everything you need for the children. It's also useful to bring a couple of favourite toys, so they can play or be distracted if needed

What happens if I forget my appointment?

Your appointment time has been reserved especially for you. You have provided a fee in order to secure your date/time. Failing to show up for your scheduled time means that a portrait space has been left unfilled. We therefore ask you for a further fee as this demonstrates your commitment to the session

What if my child or myself is sick on the day of the session?

In the event of family illness, we recommend that you call and reschedule the session. Children who do not feel well are not at their best, and it is unfair to expect much from them. Trying to "tough it out" will only result in disappointment as their poor health will show in the photographs and they will not portray the child you know. We would much prefer to reschedule a session if it means getting you photographs that you can truly be proud of

What happens if I need to cancel and rebook my session date?

We understand that other events in our lives can sometimes interfere with our appointment, and are always available to reschedule if the need arises. Please provide us with at least 48 hours notice however (except in an emergency)

When will I see the photographs?

You can come back to our studio to see the photographs, or we can prepare an online gallery for you. This is usually available 1-2 weeks after your session

What if my family members want to select some images of their own?

The online gallery can be shared with friends and family around the globe. These individuals can then order online or contact us directly to place an order, or inform you of their selections and have you order on their behalf